Introducing Fallback Recommendation

We’re thrilled to introduce Fallback Recommendations! This feature lets you define up to three fallback options for recommendations, offering flexibility and control. Each fallback can be of a different type or use a different event, ensuring seamless alternatives when primary recommendations don’t apply. For instance, if the primary recommendation is “Personalized” based on “Product Purchase,” the fallback can be “Static” or another “Personalized” option based on events like “Added to Cart.”

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